The Muswell Hill Child Contact Centre is based at Muswell Hill Methodist Church in North London.

The Muswell Hill Child Contact Centre offers supported contact – i.e. it is suitable for families where no significant risk to the child or those around the child is identifiable. Please note that we do not offer supervised contact. The Child Contact Centre runs  every Saturday between 10.00am and 1:00pm. Please check our News page for changes to contact session dates or times.

An information leaflet has been prepared for you, you can download it by clicking on the button below.

Information Leaflet

Visits are arranged by referral, for which a one-off fee of £15 is required. (Cheques should be made payable to Muswell Hill Methodist Church.) The referral can be made by a social worker, solicitor, family mediator, or CAFCASS officer .The person making the referral will complete a referral form and send it to the Centre Co-ordinator. See this page for more details.

Both parents are required to attend the Centre for separate pre-visits (the non-resident parent by themselves and the resident parent with the children).

 

What you can expect from us:

  • Impartiality
  • Staff and volunteers are available for assistance but there is no close
    observation, monitoring or evaluation of individual contacts/conversation.
  • Several families will be together in rooms used at Muswell Hill Contact Centre
  • Encouragement for families to develop mutual trust.
  • Reports of contact sessions are not made unless a child or vulnerable adult protection issue is seen or reported to volunteers.

Although there needs to be at least one parent with the children at all times, volunteers can help with the handover if adults do not wish to see one another at contact sessions.

There is no charge for contact sessions run by Muswell Hill Child Contact Centre. Tea, coffee, squash drinks, sweets and snacks are available free of charge though we welcome donations.


NACCC Accreditation

The Muswell Hill Contact Centre has achieved accreditation from the National Association of Child Contact Centres. NACCC Membership No. 062/4


Privacy Policy

The Muswell Hill Contact Centre has been assessed by InformationAge of behalf of NACCC as being compliant with GDPR. Please read our Privacy Policy.


Charitable Status

The Muswell Hill Methodist Church, with whom we are associated  is a registered charity since  21 May 2009. Charity number 1129796

Comments from some of our families

Thank you for the support and generosity you have shown to us. It has provided a safe environment for x to meet his mother. An impartial environment that allows their relationship to grow.

I wish to thank you and your team members for your warm cooperation and support. You have been so lovely and caring

The Centre has been a great help towards my child having a safe and happy environment to see his other parent

Warm friendly and kind volunteers. Myself and my son really like the staff and environment. They make it feel safe.

 

 


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